Shipping policy

Last Updated: May 13, 2026

Processing Time

Orders are processed within 1–3 business days.

Orders are not processed on weekends or public holidays.

Shipping Times

Estimated delivery times:

United States

Standard Shipping: 5–12 business days

United Kingdom

Standard Shipping: 5–10 business days

International

7–20 business days depending on destination

Delivery times are estimates and may vary due to customs, carrier delays, weather, or high-demand periods.

Tracking

Tracking information will be provided once the order ships.

Incorrect Addresses

Customers are responsible for providing accurate shipping information.

We are not responsible for delays or losses caused by incorrect addresses.

Lost Packages

If your package appears lost, please contact us and we will assist in opening a carrier investigation.

Customs & Duties

International customers may be responsible for customs fees or import taxes.

Contact

Shipping support:

Email: support@oralpy.com